Renting a car
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Everything went smoothly with both picking up and dropping off the car. The paperwork was done quickly, and the staff were nice and helpful. The only downside was the condition of the car — it had quite a few scratches and signs of wear. Also, the key fob battery was dead, which made starting the car a bit stressful, and I had to replace the battery myself.

Price, car and pick-up and return were convenient. However credit card was not accepted at first. The clerk wanted me to pay a fee of 60€ per day for insurance reason. After spending 1 hour and 40€ roaming phone cost, the bank told me that the clerk did not even try to check the card. 30min in the queue again, the clerk at the other desk entered the credit card details and it worked hassle free.

On return, few litres short of fuel. I agreed to pay the missing litres and a fee of 15€. They charged 12 litres without any proof. 40 € in total. That is theft. Contacted customercare@autovia.it two times => no response of course update 26/6: AutoVia has reimbursed the difference. Thank you!

We picked up a car from here. I cannot speak to the drop off procedure. I am only reviewing pickup. We checked in at the office down the street. The girl working there was kind and helpful. She walked me through the sign in process then told us to walk to the garage where we could pick up our car. I walked there and they had our car ready for us to drive away in just a few minutes. I took pictures of the car for my records but it wasn’t a big...

slow pick up process Booked an automatic Polo Got an automatic kia sportage We booked a smaller car for a reason so not happy about that Car was clean but overperfumed Car had a lot of scratches and dents rest of it was ok

First time using the train system in Italy and this station was a great one to use!

Julia is an amazingly helpfull and very professional! Thank you so much Julia. You are wonderful.

Fantastic service. Very nice and kind. Thank for all help!!!!

Hired a car from autovia in Bologna. Valentina was very helpful and accommodating. Thank you so much for your help.

Valentina was super helpful and did us a big favour when we arrived in Bologna in the evening! Great service :)

So rare to find a no nonsense car rental like this, booked in person and the staff were super friendly and helpful Edit: went again this week and it was just as great, thanks guys

Fiat Panda for 2 days 108€ + 100 € deposit Everything was clearly explained, the car was in perfect condition and no extra charges were charged.

Smooth service at pick-up, smooth and fast return. Staff informative, but not too pushy about the additional insurance, which I really appreciated. Got a car which I paid for and it served me well. Deposit released 5 days after return. Would reuse Autovia/Ecovia any time without hesitation.

Very well laid out, with indoor pick for car transportation. However, there was a last minute change to our platform number (which is apparently very common) and directions to the other platform were not well marked. We bitterly had to run down 2 levels, some areas of stairs & BARELY made our train to Florence. You have to watch the monitors constantly for last minute announcements!

Everything was ok with Autovia Bologna Train Station. From online booking via email two days in advance to car delivery and return. A very nice young girl helped us in the office and everything went quickly. We got a car upgrade from the reserved category. Everything well done. Pick up and drop off is at a garage a few blocks away and is also quick. The deposit was released 1 day after returning the car. I recommend renting from Autovia.

We are really pleased with the service. Very efficient,kind and they even upgraded us! I noticed in the waiting room people were rude to some of the workers, I want to outline that these guys are doing there best and to always be kind! Highly reccomend Autovia/ Ecovia car rentals.

We rented a car for 8 days with Ecovia/Autovia. Staff was great and honest with us. Recommend to rent through them!

Maria was phenomenal, excellent support would recommend her for any endeavour!

Maria was very helpful and kind, great service would 100% rent here again!

We had an amazing experience from pick up to drop off. We also got a car upgrade! They were very accommodating and helpful! Davide at the pick up counter was an absolute gem. I definitely recommend, if you are looking for a car in Puglia.

Personal is so honest and kind! I’ll recommend this rental company for my friends! Thank you guys 😘

We arrived at Autovia Brindisi airport and it was a smooth and seamless experience. We had a situation with one of our drivers and was scared we wouldn’t be able to get our car because of it. However, they handled the situation so well and was able to arrange something for us that worked out perfectly. Davide was absolutely wonderful and so helpful, he was a star! We recommend :)

Excellent service. Ms Maria and msr Massimo will guide you with everything needed. It was a good experience for renting a car the last minute

This was a very clean train station as is most of the train stations in Italy. On time and very large inside to get through. They have Uber pick ups on one side of the terminal.

Our best experience with car rental in Europe! The service was quick, attentive and very friendly. The lady at the desk even went with us to show us how to get to the car, as we just arrived to town. The car was clean and well maintained. I will surely use their service in the future.

I must admit, I was a little scared when I saw the opinions about a long block of EUR 500 on the card - I returned the car on May 29 and there was still a block on my card, I wrote an e-mail and I was immediately sent an invoice /confirmation that the block had been removed. I checked today - the blockage has been removed from the card. As for the service - very polite both when picking up the car and returning it - the formalities were reall...

I had a good experience overall. The car comes with a list of all present damages (all the little scratches). Luckily I didn t scratch the car further, so they returned my deposit, but I imagine they are very rigorous. They gave me the car with a half a tank of gas, so it is hard to return it exactly like that.

Luna is the best, she practically save my honeymoon schedule on bologna, very kind and helpful. Next time I come to bologna I hope to se her as manager, she definitely deserves it and more

I ordered the rental via their website qith a promo code and full insurance. The car was Peugeot 208 and it was clean. The garage for pick up and return is 2 minutes walk from the office. The only issue was with returing the car because we filled up the fuel tank but the fuel indicator did not show it to the top as if it was not full. However after we provided the info about filling up the tank we got the full refund. The issue has been resol...

Great car for reasonable price. Girl at reception spoke perfect english, clear instructions. I didn't have credit card (only debit) but still got the car with additional protection cover. Got a bit more expensive that way but that's not their fault. Will use them if in Bologna again.

Good experience, “Dino” helped us get a good car quickly and for a reasonable price. Will use EcoVia again, far better value than the other big rental car companies.

Beatrice was very helpful very friendly, professional and kind

I had a great experience with this car rental company. Luna was great and explained everything well. Will definitely use this company again.

One of the smoothest transactions and services ever had with rental car companies. Luna was very helpful and kind and made the process feel easy to go through. We were very happy with the service and definitely recommend the services of this company.

I highly recommend Autovia for its transparency and excellent service. Cordial and helpful staff. Grazie!

Nice, service. Everything was done precisely, gently and fast. Recommend.

David was wonderful…we arrived earlier than expected for our reservation and he took care of it quickly and professionally!

So rare to find a no nonsense car rental like this, booked in person and the staff were super friendly and helpful

Very cordial and helpful! The Bari, Italy staff could not have been better. The car supplied, however, was a CNG (compressed natural gas) powered vehicle with an emergency-backup petrol tank that holds only 9 liters. The regular version of that vehicle holds 40 liters of petrol like every normal car. We had to refill the car multiple times per day. EPIC fail by the company. Do not accept such a “dual fuel” vehicle unless you want to spend hal...

I have hired many cars at Pescara Airport, But started using Autovia the past two years. Fantastic customer service. Will now only use them even if the prices are cheaper elsewhere, but Autovia prices are good. Again Thanks for everything.

We recently had the pleasure of renting a car from Autovia and I must say it was a fantastic experience from start to finish. The standout element of my rental was the exceptional service provided by Antonello whom went above and beyond to ensure a smooth and enjoyable rental process. He was not only professional and knowledgeable but also friendly and accommodating. His attention to detail and commitment to customer satisfaction truly set thi...

Thank you to David in Bari and Lorenzo in Torino Airport and Domenico in Torino station. Fantastic team

Very good service, Beatrice was super helpful and car was good and a great price, all went very well, Alistair from Newbury, England

Excellent customer service. The guy at the desk is super helpful!

I have used AutoVia twice in the past year. The welcome is always friendly. Thank you to Maria and Beatrice and all other staff in Bologne Train Station office for an excellent service. Car was comfortable and reliable and a little sad to leave it behind after a lovely week touring the Italian East coast! AutoVia will be my number one rental company choice in Italy.

Very good service. A small queue at the airport when we arrived, but smaller than other companies, and it moved quickly. The car was very clean, and had any existing marks clearly identified. For a small car (Opel Corsa), it was well spec'ed and had Android Auto, so we had full sat-nav. The return was also simple, though the sign-posts aren't very clear - we did have to wait a while for someone to complete our return

Dori at reception is very nice!!!

Booked through Discover Cars. Cheapest price, nice car and no hard upsell as had my own insurance. Downsides- we arrived later in the evening and had to wait over AN HOUR to pick up the car, in a hot glass windowed office. The longest wait I've ever had in an airport. Not what is needed at 10pm after a long journey. Also there was nobody on hand to help find the car or be there as we checked it over. Cue me randomly trying to unlock to see whe...

Started as great customer service. But rapidly went downhill when we noticed were reserved a manual instead of automatic car. Davide no longer had the same patience and kindness he initially had. Their prices were also significantly higher than other locations. Also, they boast of proximity to the train station but the car lot is actually a 7-10 min walk from the train station. The rental office is at the station. But where you pick up and ret...

Very good service, Antonello was very helpful and kind, he do his best to help us, five star service,good and very clean car, thx for your atention and service

Auto via Is very professional business. They have a n agent named Davide who was exceptional and assisted in booking our car rental and he explained the entire process. Highly recommend.

Davide was so extremely helpful at Bari Central Station location. We had a negative situation with Sixt and car rental app and thankfully Davide recused the day for us. Thank you AUTOVIA!!

David in the bari station was very helpful .thanks

David called us shortly after our train arrived in Bari helped guide us to the car rental location. He was extreme pleasant and helpful in getting around town. He also helped us with where to park and the guidelines. I would highly recommend this company.

Rented a car from Autovia Bari Stazione and had the best experience with Davide. I had called a few days prior and he was so kind and patient in addressing my concerns. When we eventually came over to pick up the car he was so pleasant and made it very seamless. 10/10!

Such a friendly and helpful company - got a lovely upgrade as we couldn’t pick up our car on arrival at Brindisi. No problem just collected next day. Super lovely

We have visited 3rd wk of September. We have been given an upgrade of the car we had initially booked. The car was spacious, modern, and very clean. The person who helped us (if I remember well her name was Francesca) was very cordial and explained everything to the minor detail. Upon returning the car, the service was fast and efficient.

I couldn't fault a thing in this car rental! The booking process was very simple, and when I arrived at the car rental desk, I was greeted with a smile. The clerk was patient and seemed to have enjoyed his job. Everything was explained to me clearly and the entire pick-up process at the desk took just several minutes. Also, the queue to the desk was very short, while the other rentals had a long line of people queuing in front of them. When I ...

We had a fantastic experience booking and completing our transaction online through Autovia's website. The check-in process was remarkably efficient and speedy. We were fortunate to have Antonello assist us during our visit, and his exceptional customer service truly stood out. Not only did he ensure a hassle-free check-in, but he also went the extra mile by personally retrieving our car from the parking area while we took care of some last-mi...

We hired a VW POLO automatic through Ryanair , easy collection and return at Brindisi airport. Staff friendly and helpful. Car was clean without any issues. Would use this company again, good value. I did email the company during our stay with a question, got an automated reply but no response from anyone ?

We hired our car today outside Bologna Train and Antonelo was the lovely gentleman that served us. He was so kind and helpful and what is usually a tedious experience was made pleasant and easy. I would have no hesitation in recommending this company, thank you Antonelo!😁

Davide at Bari central is so nice and kind and helpful. he runs all the load work on the station alone . bravo to him . my suggestion to the management is that he needs one young staff next to him really. please do that. thanx regards, Reza

Davide was such a pleasure to deal with, polite and efficient! He went above and beyond to help make our experience great!

This was the first time I rent a car in Italy and I was very sceptical after all the worrying reviews I read about getting scammed, but with Autovia I have a very positive experience! The employees are very nice and cooperative, the check-it and check-out are very smooth, the deposit was unlocked directly after returning the car, now I will wait for the bank to process the rest The first car we got was consuming alot of gas, so we were worried...

Good experience, friendly staff. Car in good conditions and everything went really quick. Hapilly recommend it!

Very Good experience. And they offer Great Service Specially to Antonello His very professional. Everything went really Great

Giuseppe and Aurora gave us an excellent service. Very smooth and quick experience. The car is excellent, brand new!

Amazing service - very professional and quick. Wonderful experience with Giuseppe! Excellent car and brand new!

Returning the car is a problem, there is no one at the post for returns. Not even in the morning

top service for the best price The service was quick, Sara at the desk kind and useful, with perfect english. They instructed me to look at the car and send them pictures of every scratch or bend on whatsapp before using it, which I did and got an assuring response. The car was great and was perfect for what we needed. When we returned the car, a fast inspection gave us the release signature, and I went back to the office (I could leave at tha...

Daniele is a very efficient and friendly brother and he made me a free upgrade! From polo to cupra. I will keep renting at autovia

We had a really good experience with Ecovia Brindisi! I would really recommend it. We booked a car via DiscoverCars with Ecovia, and everything was perfect. The guy who helped us at the airport was really friendly, we got an unexpected upgrade to an automatic car which was great. Overall experience was perfect!

Excellent service. As an English speaker I was greatly relieved to find the staff spoke English fluently and were able to take me through the collection and return processes with ease.

Friendly non-intrusive service. Car key was immediately handed over at the counter in the terminal in Pescara with all the necessary information. Checked the car myself at the request of the counter clerk. You can forward any damage via WhatsApp. Afterwards, the key was simply dropped back in the key box at the counter and less than 24 hours later I received a notification that the deposit had been refunded. Pleasant counter clerks without bei...

When you need to Rent a Car you have to go in Autovia! Ask the staff Antonello, the special ONE! Very welcoming Guy

I have rented cars from here many times. I never have any issues. Prices are always fair and the cars are always good. The location is perfect and Daniele provides excellent service and truly cares about his clients.

I rent the car frim auto via and I have got a lot of respect from this company. Special thank to Daniele for his great service.

We entered the car rental in Bologna. near the train station .We received amazing service from Antonelo. The service was above and beyond our expectations. He did everything to help us. You could say he saved our trip. Without a doubt we will return to rent from you and recommend you.

Everything went very well, if you carefully read the instructions on the voucher and pay with a credit card, everything goes according to plan. I received a new car (with only 1500 km on board) and upon returning after a car check in a few hours I received the deposit amount in the account. A pleasant experience! Thank you!

I rented an automatic car with Autovia for 5 days, and the whole process for renting and returning the car was very practical. I highly recommend! Negative point only for the blocking of the deposit that they did not make on my debit card, and I was forced to take out insurance for the amount of the reserve separately.

Autovia Pescara Airport is the best car rental we have ever used. The ladies at the reception desk were so sweet and provided excellent service with a smile. The conditions and insurance coverage were clearly explained. They also upgraded the car we chose from a small hatchback to a new and very luxurious suv complete with GPS for the same price! Next time in Abruzzo we will definitely use their services. Keep up the good work.

If you want to rent a car in Brindisi airport this is the company I recommend! I must say I was very concerned because of the overall bad reviews that the majority of the car rentals companies have in Brindisi. After some researched we booked this one directly with Booking, which is convenient. The desk is very easy to find, just outside of the airport (no shuttle which is great). The whole process took less than 15 minutes. And the workers...

Well organised clear signage and ticket machines very easy to use

Fantastic, the crew is exceptional, wonderful, and also cute!

Very good service, managed to rent a car in line with expectations.

We had a perfect experience, almost no waiting time, friendly and funny stuff (Francesco was amazing, thank you!), and a great car! Our deposit was refunded without delay.

A great communication with the staff who were very helpful and offered a nice car as agreed during the booking - and for a great price. Thank you for saving my holiday. They also speak English very well :-)

This is the second time I rented with Autovia, having rented previously from another airport. I rent cars frequently for business trips, and Autovia is quickly becoming one of my favourite renting. They have very reasonable prices and security deposits, and the staff are very professional and helpful. Keep it up, I will definitely rent from you again in the future

Great car rental company. Never had any issues. Credit card deposits refunded promptly. Great customer service at the airport. Highly recommended.

i was served by a very effient youg lady called Noemi.Her swrvice skills and the auto were both excellent and the price... she went out of her way to give us important infomation regarding the area which had nothing to do with the car hire. Thsnk you

The Autovia receptionist, ( Neomi ) was excellent, very helpful, professional and a pleasure to deal with,always willing to answer my calls and enquiries, 5 star customer service, with Autovia’s competitive prices and Neomi superb customer service i would definitely recommend them. Please convey my thanks to Neomi.

I really like this place. Used then about five times now. Friendly and cheap. You're probably going to get a panda but that's fine with me. We don't have a car and live in the city. Never a problem

Everything was fine during our trip in Puglia 🙂 we received a bigger car for the same price 👌

Fast Friendly service at the front desk, easy key drop off at the end. No issues, lovely Peugeot 2008 for the 5 days, a pleasure to drive. Would rent again from Autovia, no problem

Pick up and return was quite fast and smooth. what was bothering, is, that they charged 30€ for a special cleaning fee upon return, because there was some sand inside the car (we had it over a week). We told our friends, who had the same company and they went to get the car cleaned before return, but even they were charged the special cleaning fee. so it seems they are making money with that, which is annoying.

Highly recommended - great service, good condition of cars and no problems :-)

Picked up the car in Naples, and returned it to Brindisi. Great car, great support from the rental company.

Great service! Very friendly and helpful guy working there who speaks good English. We had an issue with the car, which he solved very pragmatically.

Very efficient and the staff were really nice. Highly recommend!

Previously we heard many bad opinions of italian car rentals, but here at AutoVia everything was clear and went as agreed, there were no hidden costs. The car was also perfect.

Great service, the guy who assisted with the car renting process speaks English and provided a great customer service. All went perfect, he checked the car when I returned it and the process went smooth from the beginning until the end. The airport staff doesn't even compare with the the service I received at Bologna Statione Ferroviaria Autovia. Highly recommend this branch for their professionalism!

they were very accommodating and helpful when I needed to keep the car for another week.

It's the second time I rented a car from autovía, good value, excellent service, I highly recommend it.

Thanks for the Seat Leon :)